COOKIES POLICY

Call Centre London uses its own and third-party cookies to offer you a better experience and service. By browsing or using Call Centre London services the user accepts the use we make of cookies.

Users who do not want cookies to be installed on their computer, or who wish to be informed when a cookie is going to be installed on their computer, can configure their browser to work that way. We explain how to do so in the below section. Call Centre London is also taking the opportunity to inform you that users can delete all cookies generated on their computer at any time.


WHAT IS A COOKIE?


A cookie is a small piece of text that websites send to the browser and are stored in the user's terminal, which can be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which can facilitate your next visit and make the site more useful by customizing your content. Cookies play a very important role, improve the experience of using the Web.


 

THIS ARE THE TYPES OF COOKIES USED:

 

Technical cookies those that allow the user to navigate through the Web page or application and use the different options or services that exist in it. For example, control traffic (number of visits to Call Centre London website) and data communication, identify and maintain the user's session, access restricted parts of the web, remind of the elements of a contact form. Once the users end their session, the session cookies will no longer be useful and will be deleted

Permanent Cookies:

Permanent cookies are those that are stored on the hard drive. Call Centre London website will read them every time a new visit is made to our site. A permanent cookie has a specific expiration date. The cookie will stop working after that date.

Personalized Cookies:

Personalized cookies are those that allow the user to access the service with some general characteristics predefined in the PC or that the user himself defines. For example, the language, the type of browser through which you access the service, the selected content design, geolocation of the terminal and the regional configuration from where the service is accessed.

Statistical Analysis Cookies:

Statistical analysis cookies are those that allow the monitoring and analysis of user behavior on Web sites. The information collected through this type of cookies is used in the measurement of the activity of the Call Centre London website, application or platform and for the elaboration of navigation profiles of the users of said sites, in order to introduce improvements in the service depending on user usage data.

Third Party Cookies:

On some websites, third-party cookies can be installed that allow managing and improving the services offered. For example, statistical services of Google Analytics. In the event this type of cookies are disabled, the page will not perform statistical analysis, but it will work equally. More information about Google Analytics at: http://www.google.com/intl/es/policies/privacy/.

 

HOW TO MANAGE COOKIES IN THE BROWSER?

The user has the option of allowing, blocking or deleting the cookies installed on their computer by configuring the browser options installed on their terminal: To adjust permissions related to cookies in Google Chrome Browser:

1. Click on the menu located on the toolbar.

2. Select Settings. 3. Click on Show advanced options.

4. In the "Privacy" section click on the Content Settings button.

5. In the "Cookies" section you can configure the options.

6. * More information about Google Chrome https://support.google.com/chrome/answer/95647?hl=en

 

TO ADJUST THE PERMISSIONS RELATED TO COOKIES IN INTERNET EXPLORER 9 BROWSER:

1. At the top of the Internet Explorer window click on the menu, select the Security tab and use the option “Delete browsing history” to delete cookies.

2. Check the Cookies box and then click Delete.

3. Select the Security tab and use the Settings. Move the slider all the way up to block all cookies or totally down to allow all cookies.

4. After that, click OK.

5. * More information about Internet Explorer 9. http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

In case of blocking the use of cookies in your browser it is possible that some services or functionalities of Call Centre London website are not available. In some browsers you can configure specific rules to manage cookies by website, which offers more precise control over privacy. This means that cookies can be disabled from all sites except those that are trusted.


COOKIES POLICY